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Standard Support
Free - included with initial purchase or yearly licence renewal
- Complete online help on each feature, with suggestions on how to complete common tasks
- Online knowledge base with the latest tips on getting the most from Live Timesheet
- Email support of issues
- Web-based issue reporting and tracking
- Latest updates and feature improvements made accessible online to all registered users
Priority Support Pack
From £400 per year
- All the features of standard support, plus...
- Priority response times available to provide you with expert advice when you need it *
- Telephone Support for Major and Minor Incidents
- 2 Major Incidents per support pack/year **
- 2 Minor Incidents per support pack/year **
- Dedicated Account Manager
£400 per year when purchased with Live Timesheet or yearly license renewal
£600 per year when purchased at any other time
* For details of support line availability please contact us
** A major incident is defined as any incident requiring more than 1 hour of support time to resolve
On-Site Support - POA
Contact us for details
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Contact us for a free consultation on:
Tel. +44 (0)870 626 0566
We can email a brochure directly to you (your email address will not be sold to third parties).
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